Citizen Services and Patient Experience Department
We work to provide accessible, personalized, and high-quality care, facilitating your relationship with the Hospital, encouraging your participation, and safeguarding your rights within the healthcare system.
We are a space for listening, information, communication, and participation. Your experience helps us drive the continuous improvement of our services and promote care that is increasingly closer, more compassionate, and person-centered.
You can contact the Citizen Services and Patient Experience Department in person or by telephone, Monday to Friday, from 9:00 a.m. to 2:00 p.m., at +34 93 248 30 71.
Outside these hours, you may visit the Information and Reception Desk at the main entrance, or send us your suggestions, compliments, or complaints through the online form available at: /atencio-ciutada.html.
For matters such as scheduling or changing appointments and diagnostic tests, as well as other specific requests, we recommend contacting the relevant area or department directly to ensure that your request is handled appropriately.
Parc Salut Mar
Passeig Marítim 25-29 Barcelona 08003
See location on Google maps
Phone: 93 248 30 00 · Fax: 93 248 32 54
Information request
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